Privacy Policy

1. Who We Are

AIoptimix is a technology company. We provide software development, AI automation, mobile application development, managed hosting, professional email, and related technology services to businesses.

Our website address is: https://aioptimix.pk

2. What Data We Collect

Information you provide directly

When you fill in a contact form, booking form, or enquiry form on our website, we collect:

• Your full name
• Email address
• Phone number
• Company name
• Country and city of residence
• Message content and service enquiry details

Information collected automatically

When you visit our website, we may collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or source
• Device type (desktop, mobile, tablet)

Job applicant data

If you apply for a position through our careers pages, we also collect your CV, portfolio links, and any other information you provide in your application.

3. How We Use Your Data

We use the information we collect to:

• Respond to your enquiry or booking request
• Provide and manage the services you have requested
• Communicate with you about your project
• Process job applications
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for targeted advertising.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Legitimate interest: When you contact us with an enquiry, it is in both our legitimate interests to respond to that enquiry.
• Contractual necessity: When you become a client, we process your data to fulfil our contractual obligations.
• Legal obligation: We may process your data to comply with applicable laws and regulations.
• Consent: Where required, we will request your explicit consent before processing your data for specific purposes.

5. Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to two years. Client project data is retained for the duration of the engagement plus a reasonable period thereafter.

Data may be stored or processed using cloud infrastructure. Where data is processed by third-party tools or services, we ensure those providers maintain adequate data protection standards.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, such as session management and form security.
• Analytics cookies: Used to understand how visitors use our website, which pages are most visited, and how users navigate the site. This data is aggregated and anonymised.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

7. Third-Party Services

We may use third-party tools to assist with communications, analytics, and project management. These tools operate under their own privacy policies. We choose tools that maintain industry-standard data protection practices.

We do not share your personal data with third parties for marketing purposes.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where processing is based on consent
• Request that we restrict processing of your data
• Object to processing based on legitimate interests

To exercise any of these rights, contact us at contact@aioptimix.com. We will respond within a reasonable time.

9. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: contact@aioptimix.com